Animals with a calm temperament are selected for contact during our supervised 'Meet the Animals' sessions.Animals should only be touched at the supervised 'Meet the Animals' sessions.No, please do not feed our animals, they have their own diets and the wrong food could damage their health. They should go to the shop, where the staff can then make an announcement for the group leader to come to the shop. You can find them in Benson's Barn and at the Ca tering Cabin. Yes – Water bottles can be re-filled using our water fountains- these are labelled on the maps. Please note, that the restaurant is for the use of customers buying food in the restaurant.For picnics you can use any of the picnic tables located around the farm.The Benson Barn and the marquee have picnic tables undercover if it is wet.Toilets are located opposite the Admissions gate/shop and at Sammy's Play Park. Members of the group cannot pay individually. To qualify for group prices, a group visit must be paid for in 1 payment.You should have indicated on your booking form how you wish to pay.in cash/cheque on the day (Cheques made payable to ‘Canterbury Oast Trust’).

Once all the initial admin is done, the rest of the group can then join the visit leader and enter the farm.You will be given a sticker for every member of your party which signifies that you have paid and allows you to come in and out of the farm.Please be ready to tell the Group Coordinator how many children, infants (under 3s) and accompanying adults you have in your party (this is for payment/your invoice).While the group gets their things together, please can the group leader come to the Admissions gate/shop to complete the admin for the visit.Disabled minibuses can use the disabled parking bays immediately outside the Admissions gate/shop.The coach park is situated on the right before the general car park as you head for the entrance to the farm.

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